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LUX Request an audit

(00) · Full business audit · Buenos Aires

We show you what your business isn't seeing.

In one week we review your website, your store or your system across five areas: security, experience, market, marketing and business. We hand you a written report, with every finding prioritized.

Request an audit See a sample finding
A sample store, seen through the audit4 marks
(01) · What we auditFive areas · one question each

Five lenses on the same business.

  1. 01

    Security

    What can someone do here that they should not, and what do they walk away with?

    • Reconnaissance
    • Configuration and code
    • Non-destructive verification
  2. 02

    Experience

    Does a person with no prior context understand what to do, and manage it without frustration?

    • Nielsen heuristics
    • WCAG 2.2 AA as the floor
    • Microcopy and errors
  3. 03

    Market

    Who do you really compete with, and how does someone comparing see you?

    • Competitors
    • Normalized prices
    • Positioning
  4. 04

    Marketing and brand

    Does whoever arrives understand what you sell and why to choose you?

    • Value proposition
    • Site and search
    • Content and measurement
  5. 05

    Business

    Do the numbers of the model add up, and what can fail in the operation?

    • Business model
    • Assumptions in plain sight
    • Risks
(02) · ProcessOne week, end to end

From signed permission to report, in five days.

Market, marketing and business run in parallel during the week, on public sources and the data you share with us.

  1. Day 0

    Signed authorization and read-only access. Without this, we do not start.

  2. Day 1

    Reconnaissance and surface map.

  3. Days 2–3

    Configuration, code and dependencies.

  4. Day 4

    Non-destructive active verification and experience pass.

  5. Day 5

    Writing, prioritization and delivery.

  6. Day +7

    30-minute call to walk through the report.

(03) · ReportEvery finding, five fixed fields

  1. How a finding is built.

    Scroll down: each field fills in on the sheet. The report closes with what we did not audit, and why.

  2. 1 / 5

    Where

    The exact screen, route or piece. If it cannot be pointed at, it is not a finding.

  3. 2 / 5

    What it breaks

    The criterion it fails, cited: OWASP, WCAG, a heuristic or the relevant business framework.

  4. 3 / 5

    What happens to your business

    In concrete terms, not abstract ones: what the buyer loses, or what the seller loses.

  5. 4 / 5

    On what evidence

    Verified, measured, inferred or hypothesis. A suspicion is reported as a suspicion.

  6. 5 / 5

    What to do

    The recommended fix, without implementing it. Implementing it is another conversation.

LUX · Finding 07 · BusinessPriority

The same product is listed at two prices.

Where
The single product’s page in the store, and the shop’s sales spreadsheet.
What it breaks
Consistency (Nielsen’s heuristic 4) and the margin worked out from the spreadsheet.
What happens to the business
Anyone comparing sees $12,500 online while the shop charges $6,000: either the online sale or the margin at the counter is lost.
Evidence
Measured: published price and sale price, on the same day.
Recommended fix
Settle the right price and enter it in a single place that both the store and the spreadsheet read from.

Page 3 of 185 / 5 fields

Illustrative example. It does not come from a real client.

(04) · WorkTwo clients · one product · one showcase

Done and published.

Two clients who agreed to be named here, one product the studio makes for itself and the website of its video game division. Each one as a real walk through the site. Drag, tap a card or use the arrows.

Home page of the HOME Importados store: the word HOME over grass, the product search and the categories.
Don Atilio’s admin panel: the home screen with orders to deliver and to collect, the catalog and the global margin.
BACKLINE landing page: the sixteen-step dial over a rehearsal-room video.
Home page of the Obscuro Gamecrafting website: «We make games.» in light type on a dark background.

After the audit

Identity

Logo, system and a PDF manual.

Websites

Stores and your own sites, bilingual.

Dashboards

Your sales and stock, in view every week.

(05) · QuestionsBefore you write
What do you need to start?

A signed authorization and read-only access. Without that, we do not start.

Can you break something?

No. Active verification is non-destructive: we test that a control exists and works, and we never break the system.

What if I don’t give you access to the code?

Security is audited from the outside, and the report says so.

Do you fix what you find?

Not as part of the audit. The report says what to do; implementation is quoted separately.

How much does it cost?

A fixed price for the full audit, agreed before we start. Never by the hour.

What happens after delivery?

A week later, a 30-minute call to walk through the report and answer questions.

(06) · ContactReply within 48 h

Write to us.

Tell us what you have running and what worries you. We reply with the scope and the fixed price.

Request an audit lux@obscuromediaworks.com.ar